The Ivy Court Surgery has a new Patient Participation Group. So, what is a Patient Participation Group (or PPG)?
It is important for patients to have a “voice” to express collectively to the Practice the patient’s view of what Ivy Court does well, or could do better. The PPG receives feedback from patients and presents to the Practice the collective voice of the patient population. The NHS requires each GP Practice to have a PPG to help the Surgery provide the best possible service to patients, doctors and staff.
Your experiences matter. As a patient of Ivy Court, you can join the PPG as a committee member meeting quarterly, or you can be part of a wider group of Ivy Court patients who keep in touch via email. As such, you will receive news and can give your feedback via the PPG to the Practice. You will gain a better understanding of the NHS, receive important up-to-date news, and share the feedback from other patients.