Surgery News

Patient Participation Group – meeting 2nd September

The purpose of the patient participation group (PPG) is to ensure that patients and carers are involved in decisions about the range, shape and quality of services provided by their practice.

The aims are to build on the existing arrangements by:

  • Promoting innovative forms of patient participation
  • Ensuring participation is representative particularly in seldom heard groups, including patients with metal health conditions who may be under represented
  • Improve the focus on outcomes of patient participation as opposed to processes
  • Improving communication channels with people whose practices may otherwise not get the opportunity to engage
  • Developing patient champions who work with practices to support particular issues, or particular groups
  • Providing opportunities for patients to find out more about how the practice and the wider health economy works
  • Develop the Surgery Newsletter

There will be an open forum on Wednesday 2nd September from 4pm. All Welcome who would like to join the group

Surgery closed 8th July 1pm-3pm

The surgery (and telephone lines) will be closed from 1pm to 3pm on the 8th July for staff training purposes.  Medical cover will be provided by the out of hours service and the telephones will automatically divert. We apologise for the inconvenience caused.

Flu Campaign 2015 – book now!

Although we are fortunate enough to be in the grips of a heatwave, we would like to inform our patients that we are now taking bookings for flu jabs.  There will be clinics running most weeks from the end of September, including regular Saturday morning clinics.  Please ring the surgery to book your slot as soon as possible.

BBC COVERAGE AND NATIONAL ASSOCIATION OF PRIMARY CARE AWARD RUNNER-UP!

Ivy Court Surgery is pleased to announce that it featured on BBC 1 on The Sunday Politics Show at 11am on Sunday 26th October!

The piece focused on our Weekend Urgent Care centre which was started in Tenterden on 1st February with support from the Ashford CCG, and has become a successful service for our patients. We have worked together with local surgeries in Hamstreet and Woodchurch to extend this service to over 25,000 patients in our locality. The weekend service was also nominated for the National Association of Primary Care ‘Most Productive Joint Working Initiative’ award and we are delighted to have been awarded Runner-up last week out of over 65 national projects!

We are very proud of this achievement and the improvement of care for our patients and hope to continue to develop innovative solutions to the problems faced by our NHS. Our heartfelt gratitude goes out to all of our patients who continue to support us year on year.

 

Find health help with NHS website and app

The NHS in Kent and Medway has a free website and app to help you find the right treatment, especially when you are not sure what to do or who to contact. Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low or you have sprained your ankle and for many other health problems, the Health Help Now web app can guide you to the service that will help you best.

Available at http://www.healthhelpnow-nhs.net it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.

 

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