Archives

Dear Patients,

We would like to take the opportunity to encourage you to book for your flu jab at the surgery.

We offer this to both those at risk but ALSO ENCOURAGE THE HEALTHY POPULATION to receive the jab.  It is free of charge to all patient groups.

Clinics run during the week as well as some clinics at weekends. Please ring in if you would like to book in for this on 01580 763666.

Receiving this important vaccination improves your resistance against the strains of flu that are likely to be circulating this winter.

For further details please visit:

https://www.nhs.uk/conditions/vaccinations/flu-influenza-vaccine/

With best wishes and our thanks for your ongoing support.

The surgery will be closed from 1pm for training on the below date:

Wednesday October 10th 2018.

IC24 will be providing cover during this time – telephoning the surgery will put you straight through.

We apologise for any inconvenience caused.

Many thanks for your patience.

From 1 st October 2018, evening, weekend and bank holiday appointments will be available with range of Primary Care health professionals in Ashford.

This is part of a national drive to improve access to Primary Care services and give people the opportunity to have an appointment at a time that suits them.

These extra appointments, alongside existing services, will allow patients to pre-book routine appointments with healthcare professionals between 8am
and 8pm each weekday as well as appointments on Saturdays, Sundays and
bank holidays.

Appointments will be provided from practices in different locations within
Ashford, not necessarily at the patients’ own surgery, but the health
professionals treating them will, with their consent, be able to see their full
medical records.

Anyone needing to make an appointment should contact their GP practice in
the first instance.

Trained reception staff will know when appointments are available and with
which healthcare professional. They will be able to book an appointment at
either the patients’ own surgery or one of the other practices providing
appointments within Ashford. Patients should advise the receptionist if they
particularly want an evening or weekend appointment.

Please note, these extra appointments will be available for pre-booked care.
It is important to remember that anyone who needs medical assistance when
their practice is closed should continue to dial NHS 111.

We would welcome feedback on this new service – please either complete a
Family and Friends Test questionnaire at the practice when attending for your
appointment or alternatively email the CCG patient experience team on
nelcsu.engagement@nhs.net.

We are delighted, honoured, and humbled to have been awarded an Outstanding Rating by the Care Quality Commission.

We will continue to strive to provide our patients with the highest quality care that we are able.

With our heartfelt thanks to our patients for always supporting us.

The Ivy Court Team.

Please click below for the full report:

https://www.cqc.org.uk/location/1-537712917

As of 1st September 2018, Dr Dowling will be reducing his working hours to four sessions weekly.

Dr Dowling will usually work all day Mondays and Tuesdays and Dr Vidya Krishna will be responsible for his patients, with the full support of the other Partners and Associate GPs for the rest of the week.

Assuring you of our best attention at all times.